This year’s Inspiring Performance was a resounding success. Over 500 delegates gathered in London to hear how leading companies from around the world are using business process management techniques to improve their capability for Continuous Improvement, Systems Implementation, Business Services and Regulatory & Compliance Management.

Case studies, presentations, interviews and videos included: BAE Systems, Carphone Warehouse, Guide Dogs, Marathon Oil, NCB Capital, Northern Trust, Northrop Grumman, Novartis, RBC, RNLI, ThyssenKrupp Business Services, Twinings, UTi Pharma and WesBank.

Watch the recap video to get a taste of what the event was like. Videos and slides from many of the client presentations are also available, use the links on the right to get started.